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On Your Side Consumer Alerts

Ken Alerts
Consumer Alerts & News

Ken's Top 10 Places to Buy Lunch for $7 or less

7:50 PM, Feb 3, 2012

JACKSONVILLE, Fla. -- I don't know if you've ever done it: Sit down and count the cost of going out to lunch five days a week, but it adds up.

Customer Discovers JEA's Website Info Outdated

9:14 PM, Jan 31, 2012

JACKSONVILLE, Fla. -- Abra Billings pays attention to the details when it comes to paying her monthly bills and the JEA bill gets even closer scrutiny.

Britax Recalling Infant Car Seats

5:14 PM, Jan 30, 2012

WASHINGTON -- Thousands of infant car seats are being recalled. Britax says the Chaperone car seats have a faulty harness adjuster.

Did City Take Family's Property?

7:22 PM, Jan 25, 2012

JACKSONVILLE, Fla. -- Anthony Burt's family has owned property near Burroughs Lane since 1965, but now he and his family are being told a part of that land is not actually theirs.

Veteran Serves in Iraq on GI Bill - now Fed says Pay Up

9:06 PM, Jan 24, 2012

MACCLENNY, Fla. -- Brandon Colbert served during Operation Iraqi Freedom as an explosives ordinance disposal (EOD) specialist, but when he received his deployment orders, he did not finish his classes and now the government its trying to garnish his wages.

Man Using Honest Charity Name to Cheat Businesses

10:21 AM, Jan 23, 2012

JACKSONVILLE, Fla. -- A family-owned transmission repair business was targeted by a customer using the name of a charity to get a bargain.

GMJ Saturday: Tax Tips from the IRS

1:47 AM, Jan 22, 2012

Don't let Tax Day sneak up on you this year. Debra Yates from the IRS has useful information when it comes to filing your taxes and getting the biggest refund.

Sheriff on Social Media Policy: 'Absolutely, it is Necessary'

6:24 PM, Jan 19, 2012

JACKSONVILLE, Fla. -- Almost everyone is connected through social media, such as Twitter or Facebook. The Jacksonville Sheriff's Office will soon have a social media policy.

P-U! Stinky Neighborhood Holds Nose, Waits for Answers

8:31 PM, Jan 18, 2012

JACKSONVILLE , Fla. -- Gloria Johnson has lived on West 10th  street since 1971, but said for the last last few months it has been unbearable.

Ken's Top 10 Ways to Protect Personal Information

10:49 PM, Jan 13, 2012

JACKSONVILLE, Fla. -- In today's environment, your personal information might be more valuable than the cash in your pocket, So how do you protect your identity and guard your privacy?

Parking Lot Rescue Repair Scam Targets Seniors

6:57 PM, Jan 13, 2012

JACKSONVILLE, Fla. -- Norman Delehanty trusted a man who told him there was a problem with his brakes after he parked in the Walmart parking lot. But it was all part of the ruse.

Are 529 Investment Plans too Risky for College Savings?

6:33 PM, Jan 12, 2012

JACKSONVILLE, Fla. -- When it comes to the cost of a college education, the price keeps increasing. But there are ways to save: the college prepaid plan or a 529 college savings plan, which some fear may be too risky.

Social Media Gives Grandparent Scam New Twist

5:47 PM, Jan 11, 2012

JACKSONVILLE, Fla. -- Johanna Harold received a frightening phone call from a familiar voice - or so she thought. She said the voice sounded familiar, but she would later find out it it was part of a plan to deceive her.

Resident Status Takes Bite Out of Fight to Keep Therapy Dog

8:59 AM, Jan 11, 2012

JACKSONVILLE, Fla. --  This week a woman had to put her dog in a foster home until she can produce proof to her landlord that he is is medically necessary. 

Man Loses Chihuahua, Finds it at Animal Control but City Disagrees

9:22 AM, Jan 10, 2012

JACKSONVILLE, Fla. -- Ryan Burke is heartbroken and disappointed: His chihuahua has been missing since Christmas Eve. Then he found the dog, he thought, but what happened next has left him even sadder.

Electrical Problems at Home? Call Utility First!

11:26 AM, Jan 7, 2012

JACKSONVILLE, Fla. -- If you're having electrical problems in your home, before you call an electrician call your utility.

Have a Florida Prepaid College Plan? Watch out for the Gaps!

6:11 PM, Jan 2, 2012

JACKSONVILLE, Fla. -- The Florida Prepaid College Plan has been around for decades and while it has supporters, it also has limitations.

Insurance May Deny Claim If Property Is Vacant Too Long

7:33 PM, Dec 16, 2011

JACKSONVILLE, Fla. -- Jeanne has an HO-6 insurance policy for condo owners. When she filed a claim for damages after a break-in, she discovered s a clause that requires continuous residency - and that she was not covered.

Pragmatic Works Foundation Graduates Another Class

7:31 PM, Dec 9, 2011

ORANGE PARK, Fla. -- For the past three years Pragmatic Works Foundation has trained a number of veterans and under employed individuals looking for a career in the high tech industry.

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